Customer Spotlight
Wrike Enables Sanctuary Marketing Group to be "Organized, Prioritized, and Clear"
November 15, 2021
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"Customer support and broad ranging features, other vendors like Basecamp were too limiting and feature poor"
10
NPS
How has utilizing Wrike transformed the way you do work today?
"We spend less time on email. We're more organized. If someone is out of office, the rest of the team has awareness and can pick up the slack. "
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"For my team, it has helped us manage and prioritize all the sourcing we do for groups around the company. "
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"Wrike has improved productivity by at least 20%. We have experience a lot of turnover in the past six months and Wrike has been essential to helping manage the current workflow with fewer staff."
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"We love the ability to intake projects via forms, plus the tracking and load balancing assignment capabilities. Having all assets and communications in one place saves us countless time from searching through email strings."
10
NPS
Describe the moment that you decided to select Wrike.
"Once I learned about the request forms being able to create our projects, I was going to do anything I could to bring Wrike into our workflow. "
10
NPS
How has utilizing Wrike transformed the way you do work today?
"It changed the way we all look at projects as we start to move away from 1000s of spreadsheets"
10
NPS
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"Not only did the commercial side of our company already have knowledge of the tool and highly recommended it to us, but it was able to do several things that our previous management tool, Workamajig, was unable to do. This includes, easily bringing people into new projects and the ability to "tag" someone, a simple dashboard of all projects or tasks in the queue, a project application request form (that looks professional and simple), and a much easier way to set up and archive projects as they quickly come and go (without slowing us down)."
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"Our company transitioned from using Workamajig project manage over to Wrike, and the difference has been outstanding. It's a tool I can't imagine not having, whereas Workamajig I could have gone without and almost had to force myself to use it."
10
NPS
Describe the moment that you decided to select Wrike.
"When the Commercial side of our company (our team is the residential side) spoke to us about the benefits of them using Wrike for a few years and the immediate benefits that were mentioned over our current platform at the time (Workamajig). Just seeing the commercial team walk through the dashboard and project view, I knew it would be a more consolidated and simple tool for us to actually fully utilize as a small team with not a lot of time for set-up or customization of a brand new tool."
10
NPS
How has utilizing Wrike transformed the way you do work today?
"As a graphic designer, I use it in between working on each of my projects with ease. I don't have to put much time aside of logging project details, making changes or updates to projects, and seeing what work I need to check in on or accomplish. Within a few clicks I get what I need and can go about my work for the day."
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"We are streamlining our collaboration and PM related tools to a single platform. This will reduce spend and simplify engagement and communication."
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"We have total visibility and control of our work, to deliver on-time and with quality for our clients. We can easily initiate new work and execute using standardized tasks and processes, which allows us to work efficiently, with less stress, and consistently. "
10
NPS
How has utilizing Wrike transformed the way you do work today?
"It's organized, prioritized, and clear what needs to be done and when. I never drop balls ... and I can can see what my team is doing at all times and how the work is moving. "
10
NPS
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"Wrike had more flexibility than the Asana, Smartsheet and ServiceNow. ServiceNow would have required a developer's time. We were able to do everything we needed to in Wrike without taking a developer's time!"
10
NPS
How has utilizing Wrike transformed the way you do work today?
"I now don't have to refer to 3-5 separate tools and lists to track my work. I can also track my whole team's work within minutes instead of hours consolidating all of the data from those separate places. "
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"Organization wide, it is much easier to interact with different teams within Wrike and there is a source of truth instead of all of that interaction living within email. It also made a huge difference in having a better way for the company to request work from our department. "
10
NPS
Describe the moment that you decided to select Wrike.
"Several years ago, when our team was looking to find a better tool, I had a list of about 20 specifications. When I was given the chance to try a free trial of Wrike, it succeeded in meeting all of my specifications, which no other tool did. "
10
NPS
How has utilizing Wrike transformed the way you do work today?
"We are much more agile in our approach and have consolidated communication related to projects. It has also been a great reference point for documents. We have much greater visibility for project data including workload year over year that we did not get from spreadsheets. "
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"It has allowed for greater transparency in workload, better resourcing opportunities, and better project planning by building out projects and tasks in advance of execution. "
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"Wrike has allowed us to track work, validate workload (to argue for more resources), and ensure work gets done without falling through the cracks."
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"We've been able to put data behind our team for capacity usage/needs and better show the effort needed for project timelines."
10
NPS
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"Ease of use and setup, transparency of the work, capacity management, proofing and approvals for both print and video materials. Other vendors didn't have the full scope of what we were looking for."
10
NPS
Describe the moment that you decided to select Wrike.
"It seemed like the best choice among what we were looking at - it allowed us to intake work quickly and have better visibility to who was doing what."
10
NPS
How has utilizing Wrike transformed the way you do work today?
"We are better able to plan and show capacity and be more fluid in how the work is done"
10
NPS
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"Jira did not provide the flexibility and reporting we were looking for."
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"We have been able to form a true in-house agency experience by having all our shared services working together in Wrike."
10
NPS
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"We chose Wrike over Microsoft for this project management because of the ability to create more charts to express our productivity, mostly GANTT. "
10
NPS
How has utilizing Wrike transformed the way you do work today?
"I can see my tasks at a glance each day, which helps me plan my resources. "
10
NPS
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"Wrike was the only option that offered the workflow/dashboard/template customization we needed, while still being relatively user friendly. Microsoft Planner/Teams and Asana did not offer enough customization."
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"Wrike has facilitated daily management of our continuous improvement program across a distributed workforce, allowing ongoing product quality and production rate improvements at our worksites, ultimately improving margin."
10
NPS
How has utilizing Wrike transformed the way you do work today?
"We've taken workflows traditionally done in person and on paper, and moved them into Wrike for remote workers."
10
NPS
Describe the moment that you decided to select Wrike.
"As we had very specific needs, we made this decision after confirming that Wrike could meet most of those needs, and that Wrike had a strong team that was continuing to develop more capabilities, aligning with our future needs."
10
NPS
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"Wrike had everything we needed, some of the other tools only had one or two features we were looking for. Wrike was organized in the way we wanted to work."
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"The ability to track over 300 plus projects within our division was major! "
10
NPS
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"We evaluated Smartsheet and Clarizen a few years ago and one of the factors we liked about Wrike was the views and still having the spreadsheet view. The user friendly interface is perfect and easily acceptable by new users. We also loved the built in analytics."
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"We started with one area of a department, moved to the entire department and now moved to another department! We are constantly adding more users and also reviewing the next level on our account."
10
NPS
How has utilizing Wrike transformed the way you do work today?
"We eliminated spreadsheets and having to update them daily, which was a constant struggle! We have now combined our teams with Wrike"
10
NPS
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"Wrike far exceeds any of the other work management platforms out there. I've been a Wrike user for the past 6 years and there is no other work management tool like it. I've used Asana, Monday.com and Basecamp and they all fail in comparison. "
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"Wrike has enabled for better workload management and allocation of work through use of the workload feature. We have more collaboration and more engagement in the tasks and projects than we have had previously in other tools. We have better process workflows and the ability to continue to edit and adjust as we go is fantastic."
10
NPS
How has utilizing Wrike transformed the way you do work today?
"Wrike makes me more efficient. If I need to do something better, I can learn it through the community where I am able to tap into a wealth of experts. I always feel confident that I will find the answers to my questions. "
10
NPS
87%
of Wrike users said they were able to achieve Improved clarity, alignment, and visibility across teams and projects with Wrike
87%
of Wrike users selected Wrike to solve the challenge of We didn’t have visibility into all of the work being done
81%
of Wrike users selected Wrike to solve the challenge of Work between teams was disconnected and not centralized
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"Having a historical view of all the work was critical, also real time collaboration was a must"
10
NPS
How has utilizing Wrike transformed the way you do work today?
"We launched Wrike before Covid shutdowns - so it was really a great testament that we had Wrike supporting our teams' work in a completely seamless way!"
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"We have real time visibility into our projects and it's amazing what we have adopted internally"
10
NPS
Describe the moment that you decided to select Wrike.
"When I started a trial and was like "wow" look what this can do!!"
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"Wrike has become crucial for our Marketing material review process - tracking changes and approvals - for our compliance teams. If we were not in Wrike prior to the covid pandemic, I do have no idea how we would have been able to WFH. "
10
NPS
How has utilizing Wrike transformed the way you do work today?
"Wrike has been the most helpful with collaboration within our team even though we are necessarily in the same building anymore."
10
NPS
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"I really like Gantt charts; so tools that help with project management. With Wrike our team is also able to see everyone's work load in order to spread out work more evenly. Both these and more are better than what we've seen compared to Asana or Basecamp."
10
NPS
How has utilizing Wrike transformed the way you do work today?
"It's a must-use in my daily work. It's helped speed up time from project foundations to completion."
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"Recently, the top projects are videos (145) (both in-house and developer-created content), interactive activities (94), and asset revisions (55). Wrike allows us to organize and execute these projects in an effective way. Everyone involved has access to view or update them along the way. Reports are available with a ton of editable search queries in order to pin-point the vital information needed for various roles."
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"For the first time our division can report on all the work being done across the various teams; we have centralized, standardized, dynamic processes built for the work we do, that automate the visibility teams and executives need"
10
NPS
How has utilizing Wrike transformed the way you do work today?
"The work begins with Wrike, and ends in Wrike, and it's where we track progress along the way."
10
NPS
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"Wrike was all encompassing and allowed our team to consolidate the amount of tools we used on a daily basis. The app was a big factor for our team, since most of us are usually on-the-go with the fast pace environment of professional sports. The new data/analytic features and Wrike's ability to stay a step ahead of competitors were the reasons we ended up choosing Wrike. "
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"Wrike allowed our team to remain fully operational when COVID struck. Working from home was as easy as working in the office with how clean and structured the interface is for all of our projects. Our team solely uses Wrike for Project Management and all creative requests. We have been able to apply strategy to design, while enhancing collaboration between departments."
10
NPS
How has utilizing Wrike transformed the way you do work today?
"It completely changed the way we function. Consolidating our platforms into one had a significant impact on our efficiency. We are able to turn projects quicker and ask for longer lead times when our resource bandwidth extends beyond our normal scope."
10
NPS
Describe the moment that you decided to select Wrike.
"We heard of Wrike through the Miami Dolphins and I added it to my list of PM tools to research. Once I saw all of Wrike's capabilities and customization, it was an easy decision."
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"We went from random tasks being entered with Basecamp to dedicated project intake processes, with dedicated workflows for projects, teams, and tasks. Data and progress is now accessible in reports to executives where they previously had no data to back up project progress."
10
NPS
How has utilizing Wrike transformed the way you do work today?
"It's revolutionized the way our Creative Team functions. I don't know how we ever lived without it."
10
NPS
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"Sheets are boring and hard to stare at all day. Basecamp was too basic. Wrike just had all the features we needed"
10
NPS
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"The ability to review and offer feedback in real-time on videos we were producing using the approval processes."
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"Wrike has removed us from a silo-based way of doing things to a more collaborative way of working together."
10
NPS
How has utilizing Wrike transformed the way you do work today?
"We are walking into events with less work and less stress. We are growing trust within our organization and empowering others to work together at a pace that is right for them!"
10
NPS
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"Asana & Monday were both very generic and "one size" unlike wrike's flexible and customisable interface and functions"
10
NPS
How has utilizing Wrike transformed the way you do work today?
"Wrike has made it easier to get tasks, to-do's, and obligations out of my head to ensure they do not get forgotten about. I know I will see tasks at the time I want or need to see them, I can prioritize what needs to be done first, and I can keep track of all future ideas and references material that I may need to look again."
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"The biggest impact Wrike has had has been the ability of teams to organize and locate information on individual work, shared projects, and projects that span multiple teams, locations, and brands."
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"Fewer emails - Fewer mistakes - Consolidation of project information - Communication within tool - Able to review previous version within the proofing tool - Ability to markup changes to our live web site - Scheduling efforts has been reduced by 50%"
10
NPS
How has utilizing Wrike transformed the way you do work today?
"We no longer work in total chaos. It's amazing how a tool like Wrike can streamline processes!"
10
NPS
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"Smartsheet was not as dynamic in terms of assigning work and clarifying responsibility"
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"Wrike has reduced the time it takes to get manager approvals."
10
NPS
How has utilizing Wrike transformed the way you do work today?
"Wrike reduced the need for large meetings to get everyone on the same page and streamlined the request and communication processes."
10
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"We are now organized on strategic initiatives and goals and have a roadmap that is well defined. "
9
NPS
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"Wrike was very easy to use and customizable. "
9
NPS
How has utilizing Wrike transformed the way you do work today?
"We are more organized and things do not get lost in email/spreadsheets. "
9
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"Wrike helped us consolidate a few different project management systems we were using and increased collaboration since everyone was utilizing the same tool."
9
NPS
How has utilizing Wrike transformed the way you do work today?
"Everything we have done, we have done better because of Wrike! We have virtually eliminated the need for email and made more progress with transparency "
9
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"We have seen a smoother collaboration between internal and external stakeholders and created better feedback between all teams within our organization. Great tool!"
9
NPS
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"We've used Basecamp before, and at the time it just didn't give us the level of project management that we needed. When we looked at the over systems, Wrike stood out the most to use because of the additional features and organization. "
9
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"Since we starting using Wrike, our team has grown by almost 50% across our 7 internal teams within marketing. Wrike has helped ease our rapid growth pains, and helped keep things organized. "
9
NPS
How has utilizing Wrike transformed the way you do work today?
"We have a lot of stakeholders on our team, and Wrike gives us the ability to move quickly and seamlessly through review cycles. It also gives our creative team more insight into their workload so they can manage their tasks more efficiently. As a Project Manager, it also gives me more insight into everyone's workload so I can schedule things appropriately without overloading anybody or any of our teams. "
9
NPS
Describe the moment that you decided to select Wrike.
"After weighing all of the features of all of the platforms we were looking at, and Wrike stood out the most among all of them. We loved the features, and the look of the system and felt that it would help out team stay organized. "
9
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"Wrike has become a central tool in the organization. It is used across the entire business from Project Management to Purchasing, Shipping and Receiving, Engineering, and Assembly."
9
NPS
How has utilizing Wrike transformed the way you do work today?
"Utilizing Wrike has made the work visible and allowed our company to improve daily."
9
NPS
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"Wrike is a more efficient platform for larger enterprises that need to improve their workflow process by streamlining processes, updates, project scope of work and project status updates. The ability to view all projects comprehensively in the tablet format also caught my eye since the structure is similar to excel format yet less updating / having multiple excel spreadsheets. "
9
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"We have been able to on-board over 300+ team leads across the Marketing, Communications and Branding Division. The communication across internal teams has significantly improved and is much more streamlined with continuous updates made collectively across the organization. We've also introduced an enriched, intake process for new incoming projects that has cleaned up the confusion, provided shared access to all teams, etc. "
9
NPS
How has utilizing Wrike transformed the way you do work today?
"1000% I'm able to have a high-level, birds view of all encompassing projects that I manage along with my direct report and other teams daily updates. Much more organized!"
9
NPS
How has utilizing Wrike transformed the way you do work today?
"We are using Wrike to work directly with vendor partners on projects that would have previously had to be managed by back and forth emails."
9
NPS
In a few sentences, please describe the impact Wrike has had on your organization. Please use metrics and specific numbers where applicable.
"Wrike has provided us a comprehensive shared space for projects, tasks, communication, etc., which allowed the project team to be more efficient."
9
NPS
Describe the moment that you decided to select Wrike.
"After using spreadsheets and MS Project for a while, the project management team knew that there had to be a better way."
9
NPS
How has utilizing Wrike transformed the way you do work today?
"Wrike has allowed our team to be more collaborative then ever. This in turn has led to better productivity and happier employees."
9
NPS
How has utilizing Wrike transformed the way you do work today?
"Reduces the number of apps needed to complete projects (Wrike allows the functionality to complete nearly everything in one -- communication, deadlines, tasks needed for each job, blue prints, proofing)"
8
NPS
What were the factors that contributed to you choosing Wrike over the competitors you evaluated? Please state the competitor name in your response below.
"Previously had used Trello but that tool did not allow the ability to proof within the program"
8
NPS