In a few sentences, please describe the impact Drift has had on your organization. Please use metrics and specific numbers where applicable.
"Drift has been helping us to generate more leads (revenue) and enhancing Customer Experience. We receive ~50k queries/leads monthly from our prospect and existing learners and the team is able to convert those leads/resolve queries with help of Drift. It was an opportunity loss earlier when Drift wasn't there. Our L2P is 3% of Drift leads which is higher than other marketing channels."
In a few sentences, please describe the impact Drift has had on your organization. Please use metrics and specific numbers where applicable.
"Drift has helped generate more opportunities to beef up our top down sales pipeline: getting approximately 15% more opportunities, if I remember correctly. More importantly, Drift has helped set up the sales assist/high velocity sales motion at Canva by providing us an excellent Chat platform to engage with high intent and high value leads from SMBs that form the core of our teams' initiatives."
"Drift opened up a communication channel between our website visitors and our SDR team. We're now able to chat with prospects checking us out in real-time and address their questions and concerns on the spot, increasing our chances to generate a demo."
In a few sentences, please describe the impact Drift has had on your organization. Please use metrics and specific numbers where applicable.
"357% increase in emails captured from when we first implemented. 442% increase in conversations from when we first implemented 1.6million in pipeline, 507% increase since when we first implemented "
10
NPS
57%
of Drift customers saw at least 2X more opportunities driven via their website with Drift vs their previous setup with static forms
Customer Spotlight
Drift Triples Opportunities Generated via the Website for Brandwatch - UK-Based Social Media Intelligence Software Company
October 4, 2021
In a few sentences, please describe the impact Drift has had on your organization. Please use metrics and specific numbers where applicable.
"Drift allows us to engage prospects while they are on our site. It also allows us to customize the engagement with different playbooks aligned with our site pages. We also have Drift in nine languages to support customized and personalized engagement."
9
NPS
In a few sentences, please describe the impact Drift has had on your organization. Please use metrics and specific numbers where applicable.
"Drift is our second biggest driver of pipeline and has become a key part of our marketing strategy. "
10
NPS
In a few sentences, please describe the impact Drift has had on your organization. Please use metrics and specific numbers where applicable.
"Drift has made my life easier because I can engage with potential leads at the peak of their interest."
10
NPS
In a few sentences, please describe the impact Drift has had on your organization. Please use metrics and specific numbers where applicable.
"As an individual contributor, I'm able to get more leads and communicate in a more direct way with leads or customers that are interested in our products. "
10
NPS