Customer Profile
Introduction
This Customer Spotlight is a synopsis of how a Large Enterprise Hotels, Restaurants & Leisure company used Canary Technologies to benefit their business. The feedback included was collected and verified in a January 2022 survey of Canary Technologies customers conducted by UserEvidence, an independent research firm.
Key Results
5X
Faster Turnaround Time for Forms
2Hours
Staff Hours Saved per Week
10/10
Would Recommend
It's made us more PCI complaint and allowed us not to have to play phone tag to get the credit card details from guests.
Sales Manager
Large Enterprise Hotels, Restaurants & Leisure Company
Scenario
What do you find valuable about Canary Digital Authorizations? (select all that apply)
- Ease of use // Staff Efficiency
- PCI Compliance
- Improving Guest Experience
- Reducing Fraud
Have you noticed more authorization forms are completed with Canary Technologies vs the manual paper process?
- Yes
How long did it take you to get trained on Canary Technologies?
- 30-60 minutes
it was easy. took training and it was really user friendly.
Sales Manager
Large Enterprise Hotels, Restaurants & Leisure Company
Outcome
How much faster is your turnaround time for receiving completed forms with Canary Digital Authorizations vs the old manual paper process?
- 10+ times faster
Since moving to Canary Technologies how many staff hours would you estimate saved per week?
- 1-3
About Canary Technologies
Canary helps hoteliers streamline their operations, increase revenue, and improve the guest experience. Use Canary to securely conduct contactless check-in and process credit card authorizations, contracts, and amenities online.