Customer Spotlight

Canary Enables PCI Compliance for Luxury Resort Chain

Published: July 23, 2021
Customer Profile
> 1000
Hotels, Restaurants & Leisure
US
Introduction

This Customer Spotlight is a synopsis of how a Large Enterprise Hotels, Restaurants & Leisure company used Canary Technologies to benefit their business. The feedback included was collected and verified in a January 2022 survey of Canary Technologies customers conducted by UserEvidence, an independent research firm.

Key Results

5
X

Faster Turnaround Time for Forms

2
Hours

Staff Hours Saved per Week

10
/10

Would Recommend

It's made us more PCI complaint and allowed us not to have to play phone tag to get the credit card details from guests.

Sales Manager

Large Enterprise Hotels, Restaurants & Leisure Company

Scenario

What do you find valuable about Canary Digital Authorizations? (select all that apply)

  • Ease of use // Staff Efficiency
  • PCI Compliance
  • Improving Guest Experience
  • Reducing Fraud

Have you noticed more authorization forms are completed with Canary Technologies vs the manual paper process?

  • Yes

How long did it take you to get trained on Canary Technologies?

  • 30-60 minutes

it was easy. took training and it was really user friendly.

Sales Manager

Large Enterprise Hotels, Restaurants & Leisure Company

Outcome

How much faster is your turnaround time for receiving completed forms with Canary Digital Authorizations vs the old manual paper process?

  • 10+ times faster

Since moving to Canary Technologies how many staff hours would you estimate saved per week?

  • 1-3
About Canary Technologies

Canary helps hoteliers streamline their operations, increase revenue, and improve the guest experience. Use Canary to securely conduct contactless check-in and process credit card authorizations, contracts, and amenities online.

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